How to reach us

 

Email support@versacon.ai and we respond within one business day, Monday through Friday, 8am - 5pm, Central Time.

 

What to include

 

To help us help you faster, please include:

 

• Your company name

• Your work email address

• Which screen you were on

• What you expected to happen, and what happened instead

• A screenshot, if you can

 

For IT administrators

 

Versacon is installed by your Microsoft 365 administrator in two steps: approving the app, and adding it in the Teams admin centre. Email us and we will send you the exact steps and the app package.

 

Common questions

 

• "I signed in and see 'not linked to a company.'" Your administrator needs to add you in Company Settings → Users.

• "I can't see Budget or Commitments." Your role is set to Field. Ask your administrator if you need access.

• "Where are my documents?" In your company's SharePoint, under the Versacon Documents folder.

• "How do I remove someone?" Admin → Company Settings → Users → trash icon next to their name.

 

Status and updates

 

For service status or updates, email support@versacon.ai

 

Privacy and terms

 

Read our Privacy Policy and Terms of Use.