## How to reach us

 

Email support@versacon.ai. We respond within one business day, Monday through Friday,  8am - 5pm, Central Time.

 

## What to include

 

To help us help you faster, please include:

 

- Your company name

- Your work email address

- Which screen you were on

- What you expected to happen, and what happened instead

- A screenshot, if you can

 

## For IT administrators

 

Versacon is installed by your Microsoft 365 administrator in two steps: approving the app, and adding it in the Teams admin centre. Email us and we will send you the exact steps and the app package.

 

## Common questions

 

- **"I signed in and see 'not linked to a company.'"** Your administrator needs to add you in Company Settings → Users.

- **"I can't see Budget or Commitments."** Your role is set to Field. Ask your administrator if you need access.

- **"Where are my documents?"** In your company's SharePoint, under the Versacon Documents folder.

- **"How do I remove someone?"** Admin → Company Settings → Users → trash icon next to their name.

 

## Status and updates

 

For service status or updates, email support@versacon.ai.

 

## Privacy and terms

 

Read our Privacy Policy and Terms of Use.